FAQs
Products
Select the product you want to buy, choose the desired size and color and click on the “Add to Cart” button. Now you can continue Shopping, when you are finished visit the Cart page to proceed with the payment of your order.
Payments and shipments
1.The time and shipping cost required for delivery to the address in Italy.
We use BRT courier for Italy and the cost for customer is € 7+ VAT, so € 8,54 per box. Transit time is 1 / 2 business days for Italy land and 2 / 3 business days for Sardinia and Sicily.
2.The time and shipping cost required for delivery to the addresses in other European countries.
We use GLS for Europe (transit time is from 4 to 9 business days in general).
€ 12 per box (max 15 kg/box) for:
Austria, Germany
€ 16 per box (max 15 kg/box) for:
Belgio, Czech Republic, France, Netherlands, Luxembourg, Poland
€ 19 per box (max 15 kg/box) for:
Denmark, Spain, Hungary, Portugal, Slovakia, Switzerland*
€ 25 per box (max 15 kg/box) for:
Bulgaria, Greece, Estonia, Croatia, Latvia, Lithuania, Romania, Slovenia, Sweden, UK*
+ Cyprus, Finland, Ireland, Norway*, Malta, Turkey*, Corse to consider case by case.
*Switzerland, UK, Norway and Turkey are out of EU customs, so customer will have to pay duties.
Non-EU countries: Extra duties Packages are generally sent within 1 day of receipt of payment and are shipped via courier BRT / GLS / DHL with tracking and delivery without signature.
In Italy delivery times are 24h / 36h in the islands (excluding Saturdays, Sundays and public holidays).
Packages are generally sent within 1 day of receipt of payment and are shipped via courier BRT / GLS / DHL with tracking and delivery without signature.
In Italy delivery times are 24h / 36h in the islands (excluding Saturdays, Sundays and public holidays)